At the end of 2023, we received an order from a customer in the Philippines.
The customer is engaged in the aggregate production industry, and he needed mobile screening equipment for screening the crushed stone materials.
Production and Testing Phase
After receiving the order, our factory responded quickly and started the production work. Due to the customer’s urgent demand, the factory adopted a highly efficient production arrangement. It ensured that the equipment could be delivered in the shortest time. ANDAMINE has a wide range of equipment such as stone crusher plants, batching plants, paver machines, etc. in addition to screening plants. It can meet your different engineering needs.
After careful manufacturing and strict quality control, the screening station was quickly completed for production.
To ensure that the equipment meets the customer’s expectations and quality standards, we invited the customer to the Philippines for a video inspection. The customer was impressed with ANDAMINE’s production speed and quality. He hopes to receive the equipment and put it into operation as soon as possible.
Shipment to the Philippines
Considering the urgent needs of the customer, ANDAMINE packed and prepared the equipment for shipment as soon as it was manufactured.
Equipment experiences bumps and collisions during transportation. Careful packaging can effectively minimize damage to equipment caused by these factors. If equipment is damaged in transit, repairing or replacing it can result in additional costs and delays. These potential additional costs and time consumption can be minimized through careful packaging and inspection.
At the beginning of 2024, the equipment left the port without incident and departed for the Philippines.
Installation and Usage Phase
In order to provide better customer service and support, ANDAMINE has set up an overseas studio in the Philippines. It has also established a perfect service network.
Upon arrival of the equipment, we immediately dispatched professional engineers to the customer’s site for installation and commissioning of the equipment. The rich experience and specialized knowledge accumulated over the years enabled the engineers to provide prompt and precise installation instructions.
After the equipment installation was completed, our engineers also conducted detailed operation training. This ensures that customers are able to operate and maintain the equipment skillfully.
After a period of trial operation and on-site testing, the mobile screening plant was officially put into operation. The customer is very satisfied with the ANDAMINE equipment and appreciates the professional ability and service attitude of the engineers.
From receiving the order to the equipment being put into operation, ANDAMINE once again won the trust and praise of its clients through efficient production, strict quality control, professional logistics, and attentive after-sales service. This not only demonstrates ANDAMINE’s professional strength in the field of crushing and screening equipments but also highlights its client-oriented service philosophy.
You can visit our official website for more information about ANDAMINE crusher plant. Our team is available 24/7 to provide you with the best crushing and screening solutions.